CRM for Small Business: Top Free or Low-Cost Options | CO
Sales, marketing, and customer service teams use CRMs to track leads and personalize conversations. — Getty Images/fizkes The best low-cost...
Modern Customer Loyalty Is an Outcome, Not a Program
Customer loyalty isn’t just earned through rewards programs or sales-driven perks—it’s built through consistent, emotionally resonant experiences that meet customers...
AI Feedback Tool From CallMiner Advances CX Strategy
To help organizations move beyond outdated feedback tools, CallMiner has rolled out Outreach, an AI-based feedback platform. Rather than relying...
NICE Outlines Its Vision to Be a “System of Interaction”, Challenges New CCaaS-CRM Integrations
Over the past 18 months, many cloud contact center vendors have hit the headlines for embedding their voice and digital...
Delta Faucet Company Recognized for Customer Service
INDIANAPOLIS, May 01, 2025 (GLOBE NEWSWIRE) -- For the fourth year in a row, Delta Faucet Company, a leader in...
Small Business Rewards Program Types + How To Start One (2025)
In today’s competitive corporate landscape, strong customer loyalty can mean the difference between a surviving business and a thriving one....