Understanding complaints: the role of moral transgressions in e-commerce interactions

Understanding complaints: the role of moral transgressions in e-commerce interactions

In this section, we illustrate the findings of moral transgressions in e-commerce service encounters, focusing first…

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Winner announced for John D. Welty Award for Excellence in Community Service

Winner announced for John D. Welty Award for Excellence in Community Service

Skip to content Home » Winner announced for John D. Welty Award for Excellence…

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Starwood is being revived – The Points Guy

Starwood is being revived – The Points Guy

A brand beloved in the points and miles community is making a comeback. Hotelier Barry Sternlicht…

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MTA fall 2024 customers count survey results show improved customer satisfaction

MTA fall 2024 customers count survey results show improved customer satisfaction

The Metropolitan Transportation Authority’s (MTA) customers count survey results for fall 2024 have been released. The…

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Less Annoying CRM review 2025

Less Annoying CRM review 2025

Less Annoying CRM is a straightforward platform designed with simplicity in mind, making it one of…

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The Loyalty NewswireJanuary 27, 2025

The Loyalty NewswireJanuary 27, 2025

This week’s Customer Loyalty and Digital Marketing News From the Editor – Gear up for Loyalty…

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