Customer data platforms (CDPs) first gained popularity among marketing users as the technology tackled the…
Continue ReadingMonth: August 2025
X-Golf Geelong named Victoria’s best in customer service excellence
X-Golf Geelong has been crowned Victoria’s best in hospitality customer service excellence in the 2025 Australian…
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The Top CRM Vendors to Consider in 2025
The top CRM vendors are reshaping customer service at a bigger scale than ever before. The…
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4 Crypto Loyalty Programs You Need to Know About in 2025
Key Takeaways Crypto rewards offer tradable, stakeable tokens vs. traditional points. Fintech giants like Nubank and…
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Customer Relationship Management in Retailing (Guide & Examples) (2025)
Customer relationship management (CRM) started life as nothing more than a digital Rolodex. Basic contact lists…
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How Airline Loyalty Programs and Ancillary Revenue Are Reshaping Travel Economics
In the post-pandemic travel renaissance, airlines are no longer just selling tickets—they’re monetizing every inch of…
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