Why the Human Touch Still Matters in an AI-Driven CRM World

Why the Human Touch Still Matters in an AI-Driven CRM World

Steve Oriola, CEO of Insightly by Unbounce, explains why a human touch is still essential in…

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BERO Brewing Delivers Omnichannel Customer Loyalty Experience with Digimarc’s Connected Packaging

BERO Brewing Delivers Omnichannel Customer Loyalty Experience with Digimarc’s Connected Packaging

Revolutionizing Customer Engagement with Personalized, Secure, and Seamless Loyalty Experiences LONDON & BEAVERTON, Ore.–(BUSINESS WIRE)–BERO Brewing,…

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Will Billing Controversy Challenge Avis Budget Group’s (CAR) Reputation for Service Excellence?

Will Billing Controversy Challenge Avis Budget Group’s (CAR) Reputation for Service Excellence?

In recent days, Avis Budget Group has faced renewed scrutiny over its pricing practices after a…

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3 Common Challenges to Personalizing Customer Relationships for SMBs

3 Common Challenges to Personalizing Customer Relationships for SMBs

  1. Lack of understanding around customer needs and habits  A Microsoft blog offers this example…

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AI Makes Loyalty Programs Smarter

AI Makes Loyalty Programs Smarter

Artificial intelligence is transforming ecommerce customer loyalty programs. A May 2025 analysis found a “strong positive…

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AI in Customer Relationship Management Market Opportunities

AI in Customer Relationship Management Market Opportunities

AI in Customer Relationship Management Market InsightAce Analytic Pvt. Ltd. announces the release of a market…

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