Loyalty in the New Normal

In the wake of global upheaval brought about by the COVID-19 pandemic, businesses worldwide have faced…

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Best Practices for Protecting Your CRM Data

Best Practices for Protecting Your CRM Data

Your CRM (Customer Relationship Management) system is precious. It holds valuable customer info, prospect details, and…

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Zurich’s New CRM Quickly Gives Agents Data to Better Help Customers

Zurich’s New CRM Quickly Gives Agents Data to Better Help Customers

For insurance agents, quick access to policy data is essential to helping customers faster. With more…

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Barclays Report Shows Travelers Rely on Rewards

Barclays Report Shows Travelers Rely on Rewards

Barclays 2025 Travel Rewards and Loyalty Report reveals nearly 80% of travelers continue to depend upon…

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Why and how to create an exit survey easily for business success

In an ever-evolving business landscape, understanding why customers leave is just as crucial as knowing why…

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ServiceNow debuts customer relationship management platform, new AI tools

ServiceNow debuts customer relationship management platform, new AI tools

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make…

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