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Personalization Paradox: Too many large businesses are still failing to adopt personalized loyalty and promotions despite evident focus on profitability
Only 56% of those surveyed say their organization currently runs personalized promotions or discounts Almost one…
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Half marketers failing to personalise loyalty schemes and promos
Far too many brands are still failing to implement a personalised loyalty program when it comes…
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Lowe’s loyalty program’s core objective? Drive one more trip
This story was originally published on CX Dive. To receive daily news and insights, subscribe to…
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Carnival’s loyalty program members react to new rewards structure: Travel Weekly
Teri West Carnival Cruise Line is restructuring its rewards program, but the change, which includes a…
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Carnival Cruise Line’s Loyalty Program Changes May Be A Costly Mistake
Carnival Cruise Line just made big changes to its loyalty program, moving from lifetime status to…
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