Top CRM Software for Cannabis in 2025 
PolyAI unveils Agent Studio, empowering enterprises with generative AI for customer service excellence 
What Do Loyal Customers Want In 2025? 
Customer Relationship Management Crm Customer Engagement 
Raymond James Invests in Service Excellence with Proprietary Gen 
Forrester’s 2023 State of VoC & CX Measurement
The results of Forrester’s 2023 State Of VoC And CX Measurement Practices Survey are in. They reveal some continued trends...
Best customer feedback tool of 2024
The best customer feedback tools make it simple and easy to collect customer insights on your products and services.Best customer...
Now There Is No Excuse For Not Closing The Loop On Customer Feedback
It’s pretty safe to say that most businesses ask their customers for feedback these days. Most would agree that is...
The Rise of Annoying Customer Satisfaction Surveys and Questionnaires
All I can really say about the appointment at my kid's allergist is that it occurred. We waited weeks to...
How Survey Begging Skews Customer Feedback
The GistSurvey begging exposed. Survey begging harms customer experience by making interactions awkward and imposing, leading to unreliable feedback.Flawed feedback....
Creating Your Best Customer Loyalty Program
The RH program is more of a discount program than a true loyalty program.© 2015 Bloomberg Finance LP What is...