Rocket CRM Introduces Expanded Automation Framework for Its Customer Relationship Management Platform

Rocket CRM Introduces Expanded Automation Framework for Its Customer Relationship Management Platform

Los Angeles, California – October 17, 2025 – PRESSADVANTAGE – Rocket CRM has announced the deployment…

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Kroger monetizes customer data on an unprecedented scale

Kroger monetizes customer data on an unprecedented scale

A Consumer Reports investigation reveals how the grocery chain tracks purchases and sells customer information to…

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Service as Strategy: Unlocking Growth Through Exceptional Customer Care

Service as Strategy: Unlocking Growth Through Exceptional Customer Care

In business, products and marketing campaigns often steal the spotlight, but there is one factor that…

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What Is a CRM Model? How To Use CRM Models to Strategize (2025)

What Is a CRM Model? How To Use CRM Models to Strategize (2025)

Customer satisfaction is crucial to building and maintaining a loyal base of shoppers. Yet with a…

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Co-brands and Travel Rewards 2025: Key Insights from the Upcoming Event in New York City

Co-brands and Travel Rewards 2025: Key Insights from the Upcoming Event in New York City

Published on October 17, 2025 The Co-brands and Travel Rewards 2025 event, scheduled for October 28-29…

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Gamified Loyalty Programs: Hidden Potential for Future Growth

Gamified Loyalty Programs: Hidden Potential for Future Growth

While loyalty programmes continue to be a key driver of customer retention, gaps in…

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