ServiceNow moves into AI-powered customer management. Is it a threat to Salesforce?

ServiceNow moves into AI-powered customer management. Is it a threat to Salesforce?

In the battle of the AI agents, competition is heating up for Salesforce . ServiceNow’s new…

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N-able Wins Gold Stevie Award for AI-Powered Customer Service Excellence

N-able Wins Gold Stevie Award for AI-Powered Customer Service Excellence

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AI-Powered CRM Innovation: Chitrapradha Ganesan’s Vision and Impact

AI-Powered CRM Innovation: Chitrapradha Ganesan’s Vision and Impact

Customer Relationship Management (CRM) has evolved from a simple data repository into an intelligent, AI-driven system…

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Fiserv Uses AI-Powered Surveys to Problem-Solve and Improve Service

Fiserv Uses AI-Powered Surveys to Problem-Solve and Improve Service

Fiserv could be considered one of the original fintech companies. Founded in 1984, the Fortune 500…

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Fabletics Sees 2.5x Customer Value Growth Using Iterable’s AI-Powered CRM

Fabletics Sees 2.5x Customer Value Growth Using Iterable’s AI-Powered CRM

Fabletics, the world’s most fashionable, high-performance active and lifestyle wear brand, has partnered with Iterable, an AI-powered…

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CallMiner Revolutionizes CX with AI-Powered Customer Feedback Solution

CallMiner Revolutionizes CX with AI-Powered Customer Feedback Solution

CallMiner, the leading provider of conversation intelligence to improve CX, announced CallMiner Outreach. Built on advanced…

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