Backlash Against Airlines’ Most Valuable Asset

Backlash Against Airlines’ Most Valuable Asset

Loyalty is big business for airlines. In 2023, American Airlines raked in around $6.5 billion from…

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Will Pret regret ditching its ‘free’ coffee perk after subscriber backlash?

Will Pret regret ditching its ‘free’ coffee perk after subscriber backlash?

There’s no such thing as a free lunch – or, as Pret a Manger subscribers are…

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