Subway franchisees say the chain’s new loyalty program is too aggressive

Subway franchisees say the chain’s new loyalty program is too aggressive

Subway operators say a free footlong promotion is too generous. | Photo: Shutterstock. Subway’s new loyalty…

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Why so many restaurant chains are revamping their loyalty programs

Why so many restaurant chains are revamping their loyalty programs

More than a third of operators say they’re dissatisfied with their loyalty programs. | Photo: Shutterstock…

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From Supply Chains To Customer Excellence

From Supply Chains To Customer Excellence

Nitesh Mirchandani, Chief Business Officer, MINDSPRINT. getty The true impact of generative AI (GenAI) is gaining…

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Why Fast-Food Chains and Big Brands Love Loyalty Programs

Why Fast-Food Chains and Big Brands Love Loyalty Programs

Fast-food chains and retailers are using loyalty programs to drive sales amid inflation challenges. These programs…

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Starbucks Customer Goes Viral For Sharing The Chain’s ‘Dramatic’ Rewards Policy: ‘This Is Hilarious’

Starbucks Customer Goes Viral For Sharing The Chain’s ‘Dramatic’ Rewards Policy: ‘This Is Hilarious’

In a recent Reddit post, a Starbucks customer highlighted an interaction with customer service that left…

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