Capturing brand loyalty through customer relationship management: exploring the roles of customer brand engagement and psychological contracts from a dual perspective

Capturing brand loyalty through customer relationship management: exploring the roles of customer brand engagement and psychological contracts from a dual perspective

Dual features of customer brand engagement Numerous studies have described customer brand engagement as the dynamic…

Continue Reading
To Win More Contracts, Look to AI Tools Inside Your CRM

To Win More Contracts, Look to AI Tools Inside Your CRM

By Kim Koster, vice president of industry marketing at Unanet For U.S. government contractors, all the current flurry…

Continue Reading