MTA fall 2024 customers count survey results show improved customer satisfaction

MTA fall 2024 customers count survey results show improved customer satisfaction

The Metropolitan Transportation Authority’s (MTA) customers count survey results for fall 2024 have been released. The…

Continue Reading
MTA Customers Count Spring 2024 Survey Results

MTA Customers Count Spring 2024 Survey Results

Subway Subway satisfaction fell in the Spring 2024 Customer Counts survey to 47%, a five-point decline…

Continue Reading
MTA Customers Count Fall 2023 Survey Results

MTA Customers Count Fall 2023 Survey Results

Subway riders are more satisfied with their lines and stations, but overall subway satisfaction dipped. While…

Continue Reading