Tag: customers

Consumer Loyalty Is Dead: Companies Charge Longtime Customers More
Customer Loyalty Programs

Consumer Loyalty Is Dead: Companies Charge Longtime Customers More

September 2, 2025
admin

Amazon assures me that I am a loyal customer. The same goes for Citibank, Apple, and…

Continue Reading
Banco Santander Chile and LATAM Airlines Renew Strategic Alliance, Enhancing Loyalty Program for Customers
Customer Loyalty Programs

Banco Santander Chile and LATAM Airlines Renew Strategic Alliance, Enhancing Loyalty Program for Customers

August 16, 2025
admin

This renewal ensures the continuity of the longest-standing alliance in the country, which enables the redemption…

Continue Reading
Accor and Marriott Now Boost Loyalty Membership Amid Growing Points Fatigue Among Customers
Customer Loyalty Programs

Accor and Marriott Now Boost Loyalty Membership Amid Growing Points Fatigue Among Customers

August 10, 2025
admin

Home » HOTEL NEWS » Accor and Marriott Now Boost Loyalty Membership Amid Growing Points Fatigue…

Continue Reading
Can surveys alone tell you what customers really want? Experts say ‘no.’
Customer Feedback and Surveys

Can surveys alone tell you what customers really want? Experts say ‘no.’

July 26, 2025
admin

Listen to the article 7 min This audio is auto-generated. Please let us know if you…

Continue Reading
Are You Rewarding The Right Customers? Here’s How To Close The Loyalty Gap
Customer Loyalty Programs

Are You Rewarding The Right Customers? Here’s How To Close The Loyalty Gap

July 16, 2025
admin

Derek White, CEO of Galileo, is a fintech pioneer with over 20 years of experience modernizing…

Continue Reading
AI chatbots pushing buttons of weary telco customers
Handling Customer Complaints

AI chatbots pushing buttons of weary telco customers

July 10, 2025
admin

The rate of telco customer complaints being referred to the industry ombudsman is on the rise.…

Continue Reading