Tag: Delta

Delta CEO Ed Bastian says one key to building customer loyalty is ‘obsessing’ over your own staff
Customer Loyalty Programs

Delta CEO Ed Bastian says one key to building customer loyalty is ‘obsessing’ over your own staff

October 31, 2025
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Good morning. Customer loyalty is a tricky thing: hard to get, relatively easy to maintain, and…

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Delta Faucet Company Recognized for Customer Service
Service Excellence

Delta Faucet Company Recognized for Customer Service

May 14, 2025
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INDIANAPOLIS, May 01, 2025 (GLOBE NEWSWIRE) — For the fourth year in a row, Delta Faucet…

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DOT will probe American, Delta, Southwest and United loyalty programs
Customer Loyalty Programs

DOT will probe American, Delta, Southwest and United loyalty programs

September 12, 2024
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The DOT is opening an investigation into airline frequent flyer programs. The DOT says airlines may…

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