Introduction Much of the conversation about workplace discrimination centers on employer bias—whether in hiring, pay, or…
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AI Feedback Tool From CallMiner Advances CX Strategy
To help organizations move beyond outdated feedback tools, CallMiner has rolled out Outreach, an AI-based feedback…
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Unlock the Customer Feedback Survey Agent powered by Copilot Studio
We are excited to announce the Customer Feedback Survey Agent powered by Microsoft Copilot Studio in…
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Ask Jill! How employee feedback surveys fuel customer experience excellence
If we ask our employees open-ended, probing questions and are willing to have an open mind…
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CallMiner Revolutionizes CX with AI-Powered Customer Feedback Solution
CallMiner, the leading provider of conversation intelligence to improve CX, announced CallMiner Outreach. Built on advanced…
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Survey Says? CallMiner Rings the CX Bell with New AI-Powered Customer Feedback
If you’ve ever watched the TV game show Family Feud (I’m dating myself with this…
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