The convergence of regulatory compliance, multi-vendor environments, cloud migration pressures, and business-critical communication requirements creates challenges…
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Travel perks can spice up loyalty, but customers still seek financial benefits
Dive Brief: About half of consumers say they are extremely or very likely to engage with…
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Most South Africans not happy with financial institutions’ handling of complaints
Treating customers fairly includes the requirement that financial institutions handle complaints properly and quickly. South African…
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Ascenda and Galileo Financial Technologies Collaborate to Elevate Card Loyalty Programs
Partnership combines Galileo’s technology platform and Ascenda’s loyalty expertise to simplify and power card loyalty programs NEW…
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DFPI Orders Chime Financial to Pay $2.5 Million, Improve Customer Service Standards Due to Unfair Complaint Handling
Download this press release (PDF) SACRAMENTO ” The California Department of Financial Protection and Innovation (DFPI)…
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Ameriprise Financial Clinches Dual J.D. Power Service Excellence Certifications in Breakthrough Achievement
Ameriprise Financial (NYSE: AMP) has achieved two significant J.D. Power certifications…
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