Tag: finds

Customer surveys alone are insufficient for understanding CX, study finds
Customer Feedback and Surveys

Customer surveys alone are insufficient for understanding CX, study finds

August 27, 2025
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Listen to the article 3 min This audio is auto-generated. Please let us know if you…

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70% of companies struggle to integrate their sales plays into CRM and revenue technologies, finds Bain & Company survey
Customer Relationship Management

70% of companies struggle to integrate their sales plays into CRM and revenue technologies, finds Bain & Company survey

April 24, 2025
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Global survey taken by more than 1,200 executives reveals top hurdles to B2B growth Absence of…

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Customers want rewards and exclusive perks from loyalty programs, survey finds
Customer Loyalty Programs

Customers want rewards and exclusive perks from loyalty programs, survey finds

July 10, 2024
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Dive Brief: A majority of consumers — seven in 10 — say that loyalty programs are…

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