How Italgas has harnessed GenAI for complaint management

How Italgas has harnessed GenAI for complaint management

Italgas has implemented a generative AI (GenAI) solution to better manage and resolve customer complaints. The…

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GenAI Is An Evolution For Customer Feedback Management GenAI is an evolution for customer feedback

GenAI Is An Evolution For Customer Feedback Management GenAI is an evolution for customer feedback

You’d be forgiven if you assumed tools like ChatGPT will quickly replace the need for customer…

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