Tag: Interactions

Understanding complaints: the role of moral transgressions in e-commerce interactions
Handling Customer Complaints

Understanding complaints: the role of moral transgressions in e-commerce interactions

January 31, 2025
admin

In this section, we illustrate the findings of moral transgressions in e-commerce service encounters, focusing first…

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Revolutionizing Customer Interactions: Introducing Converse AI by Qwary
Customer Feedback and Surveys

Revolutionizing Customer Interactions: Introducing Converse AI by Qwary

July 10, 2024
admin

Businesses have traditionally used common tools to gather and assess customer feedback, including surveys. However, these…

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