Swedish fintech giant Klarna, once celebrated for its bold leap into artificial intelligence, is now facing…
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Complaints handling by insurers leaves much to be desired
Australian insurers are failing to identify one in six customer complaints, effectively denying those Australians critical…
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Complaints handling by insurers leaves much to be desired
Australian insurers are failing to identify one in six customer complaints, effectively denying those Australians critical…
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Complaint handling in wealth industry ‘leaves a lot to be desired’
Almost a fifth of wealth provider customers have taken their finances elsewhere due to the poor…
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