Tag: Modeling

Leveraging artificial intelligence for predictive customer churn modeling in telecommunications: a framework for enhanced customer relationship management
Customer Relationship Management

Leveraging artificial intelligence for predictive customer churn modeling in telecommunications: a framework for enhanced customer relationship management

December 24, 2025
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The empirical results of this study demonstrate not only the predictive power of the Random Forest…

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Modeling service excellence: Meet the Q4 Strauss Award honorees – CT Plus
Service Excellence

Modeling service excellence: Meet the Q4 Strauss Award honorees – CT Plus

June 20, 2024
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Congratulations to the latest recipients of the Diana and Richard C. Strauss Service Excellence Awards, who…

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