The Metropolitan Transportation Authority’s (MTA) customers count survey results for fall 2024 have been released. The…
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MTA Launches Fall 2024 Customer Satisfaction
Customers Encouraged to Take Online Survey Available from Tuesday, Oct. 15 Through Thursday, Oct. 31 Survey…
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MTA Customers Count Spring 2024 Survey Results
Subway Subway satisfaction fell in the Spring 2024 Customer Counts survey to 47%, a five-point decline…
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MTA Customers Count Fall 2023 Survey Results
Subway riders are more satisfied with their lines and stations, but overall subway satisfaction dipped. While…
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MTA Launches Expanded Customer Satisfaction Survey
Agency Expands Survey Scope to Receive More Detailed Feedback and Widens Community Outreach to Encourage Greater…
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