Ofcom: Telcos up their game on complaint handling

Ofcom: Telcos up their game on complaint handling

Ofcom research compares how the UK’s broadband, mobile and landline customers rate their providers for customer…

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Telecoms companies improve complaint handling but challenges remain, says Ofcom

Telecoms companies improve complaint handling but challenges remain, says Ofcom

Share UK telecoms companies have demonstrated a significant improvement in their complaint handling, according to a…

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Ofcom to Improve Handling of UK Broadband and Phone Complaints UPDATE

Ofcom to Improve Handling of UK Broadband and Phone Complaints UPDATE

The UK telecoms regulator, Ofcom, has today proposed to make it quicker for people to access…

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