Customer expectations are shifting, and engagement with traditional loyalty programs continues to decline. Many organizations still…
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More Than a Quarter of US Loyalty Programme Points Go Unspent With an Estimated $10 Billion in Savings Lost Annually
Over a quarter (26.2%) of loyalty points go unspent, and 11.9% of points expire unspent US…
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Nearly 80% of Consumers Redeem Points at Checkout
Report uncovers clear demand for flexibility within loyalty programs as 96% of respondents value the ability…
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Accor and Marriott Now Boost Loyalty Membership Amid Growing Points Fatigue Among Customers
Home » HOTEL NEWS » Accor and Marriott Now Boost Loyalty Membership Amid Growing Points Fatigue…
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Hotel Loyalty Programs Face Challenges Amid ‘Points Fatigue’ and AI Transformation, According to Accenture
Hotel Loyalty Programs Face Challenges Amid ‘Points Fatigue’ and AI Transformation, According to Accenture – Image…
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Pints mean points: The evolution of pub loyalty programs
As consumer expectations evolve, patrons are seeking personalised experiences and tangible rewards for their patronage, and…
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