More Than a Quarter of US Loyalty Programme Points Go Unspent With an Estimated  Billion in Savings Lost Annually

More Than a Quarter of US Loyalty Programme Points Go Unspent With an Estimated $10 Billion in Savings Lost Annually

Over a quarter (26.2%) of loyalty points go unspent, and 11.9% of points expire unspent US…

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ESS launches customer service excellence programme

ESS launches customer service excellence programme

ESS, part of Compass Group UK & Ireland, has launched ImprESS, a colleague training programme specially…

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GROWERS to advance agriculture loyalty programme through use of AI

GROWERS to advance agriculture loyalty programme through use of AI

GROWERS, a provides of agriculture retail solutions, has announced the results of its customisable loyalty programme…

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Jersey businesses can elevate Customer Experience with new free training programme

Jersey businesses can elevate Customer Experience with new free training programme

In a commitment to enhancing customer service excellence across the island, Claire Boscq, Founder of JCX…

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