Value remains a top draw of loyalty programs

Value remains a top draw of loyalty programs

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Pints mean points: The evolution of pub loyalty programs

Pints mean points: The evolution of pub loyalty programs

As consumer expectations evolve, patrons are seeking personalised experiences and tangible rewards for their patronage, and…

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Fast-casual restaurants lean on loyalty programs amid consumer pullback

Fast-casual restaurants lean on loyalty programs amid consumer pullback

A customer exits a Cava restaurant in New York City on June 22, 2023. Brendan McDermid…

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70% of Restaurants Either Actively Using or Piloting AI to Boost Loyalty Programs |

70% of Restaurants Either Actively Using or Piloting AI to Boost Loyalty Programs |

According to the Deloitte survey, 82% of restaurant leaders plan to increase AI spending next year.…

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Will AI ‘completely rewire’ loyalty programs?

Will AI ‘completely rewire’ loyalty programs?

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Lowe’s loyalty program’s core objective? Drive one more trip

Lowe’s loyalty program’s core objective? Drive one more trip

This story was originally published on CX Dive. To receive daily news and insights, subscribe to…

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