Council questions handling of frivolous customer service requests

Council questions handling of frivolous customer service requests

As Orillia amended its customer service rules, councillors raised concerns about ensuring people with legitimate issues…

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In-Store Feedback Survey: 40 Example Questions (2025)

In-Store Feedback Survey: 40 Example Questions (2025)

Ask any successful retailer for the blueprint on how they grew their business, and you’ll get…

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50 Essential Customer Service Interview Questions and Answers

50 Essential Customer Service Interview Questions and Answers

Customer service executives are the backbone of companies, who often communicate with their customers. These specialists…

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