Tom Gooley is Chief Operating Officer at Cetera where he brings together teams who deliver exceptional…
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Durham School Services Will Bring Service Excellence to Columbia Borough School District in Pennsylvania
Durham School Services is committed to and understands the importance of providing safe and dependable transportation…
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Chime to pay California regulator $2.5M over customer service flaws
The fintech Chime has agreed to pay $2.5 million to resolve an investigation into its accuracy…
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Modeling service excellence: Meet the Q4 Strauss Award honorees – CT Plus
Congratulations to the latest recipients of the Diana and Richard C. Strauss Service Excellence Awards, who…
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KDG Recognized for Business Service Excellence by Clutch
KDG celebrates its recognition as a Spring 2024 Clutch Champion, affirming its leadership in delivering technology,…
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The New Digital Frontiers of Customer Service Excellence
The Gist Large language models revolutionize customer interactions. Large language models facilitate more natural and effective…
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