What’s one strategy you use to gather and act on customer feedback? How has this improved…
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Ulta Beauty Strategies: Inside Ulta’s 44-million-member loyalty program
Introducing Ulta Beauty Strategies, Glossy’s new monthly series breaking down the latest strategies of the retailer…
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Customer Service Excellence: Strategies, Technologies, and Trends for 2025
Customer service is the support you offer your customers — both before and after they buy…
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How to Gather and Use Customer Feedback: 15 Strategies from the Experts
What’s one strategy you use to gather and act on customer feedback? How has this improved…
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Loyalty program platforms and customer retention strategies
In the current retail environment, loyalty programs are essential for nurturing long-term customer relationships. These platforms…
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5 Customer Marketing Strategies to Drive Long-term Growth
Today’s e-commerce brands face a unique challenge: their overabundance. …