Linking service excellence and live music success

Linking service excellence and live music success

Learn how Bruce C. Bryan’s new book Turning Tables connects the lessons of great service with…

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How 8 brands turned customer feedback into business success

How 8 brands turned customer feedback into business success

How 8 brands turned customer feedback into business success Customer feedback is one of the most…

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ServiceNow Customer Excellence Leader Joins xtype Board to Accelerate Platform Success at Scale

ServiceNow Customer Excellence Leader Joins xtype Board to Accelerate Platform Success at Scale

Simon Short, senior vice president of customer excellence at ServiceNow Simon Short’s appointment reflects market demand…

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How 8 Brands Turned Customer Feedback Into Business Success (2025)

How 8 Brands Turned Customer Feedback Into Business Success (2025)

Customer feedback is one of the most important resources for a business owner. Who better to…

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Why and how to create an exit survey easily for business success

In an ever-evolving business landscape, understanding why customers leave is just as crucial as knowing why…

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With its exceptional commitment to customer success, Vertafore receives the 2025 Excellence in Customer Service Award

With its exceptional commitment to customer success, Vertafore receives the 2025 Excellence in Customer Service Award

InsurTech leader recognized for its customer-first mindset for the third straight year DENVER , April 24, 2025…

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