Natively integrate the digital channels and unified routing capabilities of Amazon Connect into Salesforce CRM

Natively integrate the digital channels and unified routing capabilities of Amazon Connect into Salesforce CRM

Many companies today struggle with disconnected customer relationship management (CRM) and contact center solutions, resulting in…

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Plurilock Recognized for Cybersecurity Excellence with Multiple Industry Awards

Plurilock Recognized for Cybersecurity Excellence with Multiple Industry Awards

March 18, 2025 7:00 AM EDT | Source: Plurilock Security Inc. Plurilock’s Critical Services business…

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CallMiner Revolutionizes CX with AI-Powered Customer Feedback Solution

CallMiner Revolutionizes CX with AI-Powered Customer Feedback Solution

CallMiner, the leading provider of conversation intelligence to improve customer experience (CX),  announced CallMiner Outreach. Built…

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Social Customer Relationship Management (CRM)Market

Social Customer Relationship Management (CRM)Market

Social Customer Relationship Management (CRM) technology is a broad term that specifies that the devices which…

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JIM MILLER RETURNS TO CXM AS DIRECTOR OF SALES AND MARKETING TO DRIVE GROWTH AND CUSTOMER EXCELLENCE

JIM MILLER RETURNS TO CXM AS DIRECTOR OF SALES AND MARKETING TO DRIVE GROWTH AND CUSTOMER EXCELLENCE

OAK BROOK, Ill., March 18, 2025 /PRNewswire/ — Tramec, LLC is pleased to announce the return…

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America’s Top Loyalty Programs Include 29 Convenience Store, Gas Station Brands

America’s Top Loyalty Programs Include 29 Convenience Store, Gas Station Brands

Photograph: Shutterstock Newsweek and Statista spotlighted 20 convenience-store chains including Royal Farms, QuickChek, Murphy USA, Wawa…

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