Echo Global Logistics Wins Inaugural Estes Customer Excellence Award |

Echo Global Logistics Wins Inaugural Estes Customer Excellence Award |

Echo was recognized for delivering leading services and a strong commitment to its partners CHICAGO, May…

Continue Reading
ServiceNow debuts customer relationship management platform, new AI tools

ServiceNow debuts customer relationship management platform, new AI tools

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make…

Continue Reading
Optima Tax Relief Wins Three Gold(R) Stevie Awards for Excellence in Customer Service

Optima Tax Relief Wins Three Gold(R) Stevie Awards for Excellence in Customer Service

Leading Tax Resolution Firm Recognized for Outstanding Customer Support and Innovation for Sixth Consecutive Year SANTA…

Continue Reading
N-able Wins Gold Stevie Award for AI-Powered Customer Service Excellence

N-able Wins Gold Stevie Award for AI-Powered Customer Service Excellence

Continue Reading
Best 8 Voice of Customer Platforms for 2025

Best 8 Voice of Customer Platforms for 2025

Voice of Customer platforms are software tools that help companies understand their customers’ expectations, preferences, and…

Continue Reading
My 5 Picks After Testing the Best Customer Loyalty Software

My 5 Picks After Testing the Best Customer Loyalty Software

If there’s one thing working in marketing has taught me, it’s that keeping existing customers engaged…

Continue Reading