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Q&A: Kaveri Khullar on a New Game Plan for the Loyalty Program Industry
According to new research, by 2025, there will be over 3.5 billion gamers worldwide, with nearly…
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Ofcom: Telcos up their game on complaint handling
Ofcom research compares how the UK’s broadband, mobile and landline customers rate their providers for customer…
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Small Operators Race to Keep Up in the Customer Loyalty Game
Smith Oil’s new loyalty program involved a phased-in approach. New Cumberland, W.Va.-based Smith Oil Inc., operator…
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