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Salesforce Announces ACP Instant Checkout; 48% of Shoppers Open
Customer Relationship Management

Salesforce Announces ACP Instant Checkout; 48% of Shoppers Open

October 17, 2025
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Entries open for Customer Excellence Award
Service Excellence

Entries open for Customer Excellence Award

May 24, 2025
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Entries are now open for the Customer Excellence Award at the EDP Business Awards 2025. The…

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Student Impact Award nominations open
Service Excellence

Student Impact Award nominations open

February 17, 2025
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February 13, 2025 New this year, the Office of Civic & Community Engagement and the Office…

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A Perfect Model For Remarkable Experiences Complimentary Registration Now Open For Doug Kennedy’s Next Hospitality Training Webcast!
Service Excellence

A Perfect Model For Remarkable Experiences Complimentary Registration Now Open For Doug Kennedy’s Next Hospitality Training Webcast!

October 11, 2024
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Register your team and participate live, or view the recording, of Doug Kennedy’s next 40-minute training…

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Knee and all, Davies kicks open the door to community service excellence
Service Excellence

Knee and all, Davies kicks open the door to community service excellence

September 25, 2024
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Glenbard East graduate Faith Davies, a soccer goalkeeper and graduate student at the University of the…

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Council questions handling of frivolous customer service requests
Handling Customer Complaints

Council questions handling of frivolous customer service requests

March 11, 2026
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Here’s a better path to AI ROI
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Here’s a better path to AI ROI

February 24, 2026
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Your CRM knows more about your buyers than your personas do
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Your CRM knows more about your buyers than your personas do

February 23, 2026
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Tiger Fuel connects c-store rewards program to car wash membership
Customer Loyalty Programs

Tiger Fuel connects c-store rewards program to car wash membership

February 23, 2026
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